Cancellation and Refund Policy

Cancellation Policy

Digitalabbai is a registered company, and Digitalabbai is our brand name.

We understand that circumstances may change, and you may need to cancel your engagement with Digitalabbai. Our goal is to make the cancellation process simple while maintaining transparency and fairness for all our clients.

Cancellation of Consultation Services

If you need to cancel a scheduled consultation service with Digitalabbai, please follow these guidelines:

  • Cancellation Timeframe: You may cancel your consultation service up to 48 hours before the scheduled appointment to receive a full refund.
  • Late Cancellations: Cancellations made within 48 hours of the scheduled appointment may result in a partial refund, subject to our discretion.
  • No-Show Policy: If you fail to attend the consultation without prior notice, no refund will be issued.

Cancellation of Training Programs

For our training programs, including live sessions & courses, please review the following cancellation policy:

  • Cancellation Timeframe: You may cancel your enrollment in a training program within 24 hours of your payment. After 24 hours, a refund can only be claimed after the program concludes and if you can prove that you did not receive any significant value from the training. If approved, a full refund (excluding 18% GST) will be issued.
  • Late Cancellations: Cancellations made after 24 hours of payment are non-refundable.
  • No-Show Policy: If you fail to attend the training program, no refund will be issued.

Requesting a Cancellation

To request a cancellation, please contact our support team via email at support@digitalabbai.com or call us at +91 1234567890 . Kindly provide your name, contact information, and details of the service or program you wish to cancel.

Refund Process

Once we receive and approve your cancellation request, we will process your refund within 7-10 business days. The refund will be issued using the original payment method used for the purchase. All legal claims are subject to the jurisdiction of Hyderabad.

Questions or Concerns?

If you have any questions or need assistance with the cancellation process, feel free to contact our support team. We are here to ensure a smooth experience for our clients.

At Digitalabbai, we are committed to your satisfaction and success, and we appreciate your understanding of our cancellation policy.

Thank you for choosing Digitalabbai for your digital marketing solutions!